Contact Us
Get in touch
Email us at hello@liochi.com and a person will answer, usually within one business day.
Useful things to include: your order number if you have one, and a photo if something arrived damaged. That's usually enough for us to fix it on the first reply.
Common reasons people write
- Where's my order? — include your order number and we'll chase the tracking
- I ordered the wrong letter or size — we'll swap it
- It arrived damaged — send a photo, no return needed
- I want to return something — see our Returns page, or just email and we'll set it up
- Can you ship to my country? — ask, the answer is usually yes
Company details
Liochi is a trading name of:
MB "Faith Business Group LLC"
Girulių g. 5, Vilnius, LT-12124
Republic of Lithuania
Company registration number: 307601024
Registered with the Register of Legal Entities of the Republic of Lithuania (Registrų centras)
Legal form: Mažoji bendrija (small partnership)
Email: hello@liochi.com
We ship worldwide from our fulfilment partner overseas. Full delivery times are on our Shipping page.